Although the web hosting service offered by the different companies is almost identical, every provider has got their own platform with its own tweaks and different ways to perform given tasks. Because of this, an info-packed knowledge base would be incredibly useful both for persons with zero prior experience and for technically savvy individuals who will ultimately discover how given tasks are carried out, but will waste some time meanwhile. The purpose of such a knowledge base is to make the hosting service fast and simple to use, saving users lots of time and effort. The result is more satisfied customers, as they can swiftly find the info they’re searching for, and significantly less work for the tech support team, because usually the majority of the enquiries and issues that clients have got are already included in the knowledge base. If the articles are adequately written and encompass more things, you will be able to discover more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting packages include a detailed knowledge base where you can find information on all the challenges that you may run into and their resolutions. You can find out how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are correct, but you are unable to send email messages, for instance. We have done our absolute best to be as comprehensive as possible and to cover all possible options so as to help you save time and effort and to supply you with different solutions for each single problem. The knowledge base comprises educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, while if you wish to see the whole collection of articles, you should visit the all-inclusive Help section.