Being able to get in touch with your shared website hosting company whenever you have any type of questions or experience any troubles is quite important and how fast they will answer and take action could be essential, particularly if your site is business-oriented, as more downtime could mean losing potential clients. The support options are usually a way to recognize genuine suppliers from resellers. The latter typically respond only to e-mails or support tickets and you may need to wait for a day or maybe more in order to get an answer. In case the trouble requires several responses, you may end up losing days so as to get a problem fixed. Using the services of an authentic and trustworthy hosting provider, you will be in a position to connect with the support team at any time and receive a prompt response whatever the problem or the question is - customer, pre-sales or technical one.
24/7 Customer Support in Shared Website Hosting
We acknowledge the significance of receiving assistance right away, so our shared website hosting services come with 24/7 technical support as well as several options for communication. In case you do not have an account yet, you can easily give us a call or use our live chat and talk to a live agent, to learn more about our services or check if our servers meet the system requirements for your sites. Thus, you won't end up ordering a service that you cannot use. In case you already have your account with us, you can also open a support ticket in your Hepsia hosting Control Panel when the issue is strictly technical or it requires more investigation. Unlike the majority of providers on the market, we answer to all tickets within the hour, so you will not need to wait for a whole day. Our support services can be used twenty-four-seven, even during public holidays.