1 hour ticket response
Prompt assistance is our most essential responsibility and this is the reason why we have a team of skilled technical support engineers who are ready to offer a fast response to any question that you could possibly have. Just post your technical support ticket from your Hosting Control Panel and we will reply within 60 minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute ticket response time.
A Topflight Support Service
Each member of our technical support team has many years of experience in the shared website hosting market and almost all of them have worked for us for at least 5 years. They are all eager to answer all your queries in the most proficient manner possible.
An Intuitive Help Center Section
In the Hosting Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how to use our hosting services. You can find the answers to your questions in the F.A.Q. database, find more info in the web hosting account management articles or check our how–to video tutorials.